Customer Relationship Management (CRM) is about acquiring, developing, and retaining profitable, loyal customers. CRM is a core element in any customer-centric business and is strengthened by a focus on four key areas: Strategy, People, Processes, and Technology. Selecting the right business consulting and technology... More
While users have been able to access basic contact details on devices for some time, truly mobile CRM is a new frontier that holds great potential to significantly transform the way mobile users can connect to and interact with business-critical information-driving revenues, productivity, and customer satisfaction. Today's front-line, mobile field professionals are finding themselves... More
The Xbar places rich CRM functionality directly within the Outlook environment. The vast majority of us spend the bulk of our day working in Microsoft Outlook, which has our contacts, calendar, tasks, as well as email communications in one place.
, Outlook can't do everything for us, especially when it comes to managing... More