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Please complete this form to request support from Simplesoft Solutions, Inc.
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Contact Information:
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Company:
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Title:
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First Name:
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Last Name:
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Phone:
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Email:
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Comments:
Error Information:
Error Subject:
Product/System:
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Sage SalesLogix
SageCRM
Other
Error Message(s)/Description:
Expected Result(s) vs Actual Result(s):
Troubleshooting Details/Description of Action(s) Taken:
Change in Result(s):
Hardware Information:
Processor Type:
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Pentium 4
Pentium 3
Pentium 2
Other
Processor Speed:
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2-3 GHz
1-2 GHz
0-1 GHz
Other
Hard Drive(C:) Space:
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30-60 G
60-90 G
90-120 G
Other
Hard Drive(D:) Space:
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30-60 G
60-90 G
90-120 G
Other
System Memory (RAM):
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128 MB
256 MB
512 MB
1024 MB
Other
Monitor Resolution:
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800 x 600
1024 x 768
1152 x 864
1280 x 600
Other
Internet Connectivity:
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28.8/56K Modem
ISDN
DSL
Cable
LAN
Other
Software Information:
Operating System:
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Windows 98
Windows 2000
Windows XP
Other
Service Pack:
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Service Pack 1
Service Pack 2
Service Pack 3
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Internet Browser Version:
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Internet Explorer
Netscape Navigator
Other
Virus Software:
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McAfee
Norton
Other
Remote Control Software:
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pcAnywhere
Timbuktu
GoToMyPC
Other
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