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October 25th, 2022 by admin
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Usability – Modern UI
List View KPIs Supported Entities: Account and Contact Images, Company Logo New Dashboard Widgets Bubble Chart E-mail Attachments and Library Files – Microsoft Edge – upper right corner
– Google Chrome – lower left corner
Lookups (Search across phone and e-mail addresses) New Log Menu – Complete Meetings, Calls, etc. – Secured action: Toolbar/Log
Territory Realignment in Web Client (Administration) Web Client – Groups (all types)
– List view filters
– Allows selection of individual records
Administrator – Groups, but not ad hoc Groups
– Owner or Account Manager lookups
– Activities
– Processes
– Failed Records section listing records that failed to merge (including a reason for the failure)
– Create Failed Merge Group button. Creates a Group containing the Contacts or Leads that failed to merge. The Groups is named: “MM Issues – MM-DD-YY HH.mm”
Want to get to know more about Infor CRM? Reach out to us at support@simplesoft.net
Simplesoft Solutions, Inc. is a customer relationship management (CRM) business consulting and software development firm in Cincinnati/Dayton OH surrounding areas. We provide implementation, integration, development and training for Infor CloudSuite CRM (formerly Saleslogix). We have built our business on an ability to creatively adapt CRM to meet the varying needs of our customers’ businesses. We have been helping our customers develop stronger relationships with their customers through improved sales, marketing, customer service, and support processes since 1994.
Comments Off on Infor CRM SLX v9.0.0 – What’s Coming
October 24th, 2022 by admin
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v8.5.0.x: Upgrade Safe Customizations (Application Architect) – CRM model is locked down
– Customizations are unaffected by future updates
– Upgrades to the next release are quick, easy and hassle free
– No need to re-analyze custom form changes
v8.5.0.x: New Dashboards & Group Dimensions v8.5.0.x: CRM Workflow Improvements (Web Only) – Individual or group approval processes
– Configurable approval criteria
– Escalation support
– An updated template editor with numerous enhancements
v8.5.0.x: New Mail Merge Replacement (Web Only) v8.5.0.x: Quotas & Forecasting (Web Only) v8.5.0.x: Miscellaneous Improvements
Want to get to know more about Infor CRM? Reach out to us at support@simplesoft.net
Simplesoft Solutions, Inc. is a customer relationship management (CRM) business consulting and software development firm in Cincinnati/Dayton OH surrounding areas. We provide implementation, integration, development and training for Infor CloudSuite CRM (formerly Saleslogix). We have built our business on an ability to creatively adapt CRM to meet the varying needs of our customers’ businesses. We have been helping our customers develop stronger relationships with their customers through improved sales, marketing, customer service, and support processes since 1994.
Comments Off on Infor CRM SLX v8.5.0 and v8.5.0.01 – Feature Summary
October 18th, 2022 by Teri Unger
![]() Microsoft has updated their authentication protocols to no longer include basic authentication for their email effective October 1, 2022. What does that mean to Infor CRM users? Not much as Infor uses SMTP which is not changing.  But it will impact companies using KnowledgeSync and Office 365 and to continue to authenticate with the Office 365 all KnowledgeSync users will need to upgrade to the newest v10.5 to continue to use the integration with the Infor CRM under the new protocol requirements. Here is the article from KnowledgeSync on the authentication change Deprecation of Basic Authentication in Exchange Online Affects KnowledgeSync On-Premise Contact Simplesoft for additional information or to request an upgrade to your KnowledgeSync!
The full article from Microsoft can be found here. If your company is not ready to make that change due to potential impact on software other than Office 365 then you have a small reprieve as they are allowing a on-time protocol rollback that will allow basic authentication until Dec 31, 2022. After that date, ALL basic authentication for the Office 365 (Exchange Online) will be blocked completely with no rollback. You can find the temporary configuration steps in the article above.
Simplesoft Solutions, Inc. is a customer relationship management (CRM) business consulting and software development firm in Cincinnati/Dayton OH surrounding areas. We provide implementation, integration, development and training for Infor SLX CloudSuite CRM. We have built our business on an ability to creatively adapt CRM to meet the varying needs of our customers’ businesses. We have been helping our customers develop stronger relationships with their customers through improved sales, marketing, customer service, and support processes since 1994. Comments Off on Basic Authentication Deprecation for Microsoft Office 365 and KnowledgeSync
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