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May 18th, 2021 by Jessica Wert
![]() Sales leadership holds a sales meeting and it can go one of two ways….
When you have data behind your sales meetings you have all the information and can call the sales teams’ bluff. It’s easy to say your territory is saturated and that you’re doing all you can do there, but without a process that drives accountability and the data to show the results, how can you be sure? When a company functions without a CRM or doesn’t use their CRM effectively, how do you know what your sales conversion rate is? Most CRM databases contain tens of thousands of records and only a small percentage of Opportunities when there is no process around driving user adoption and accountability. Leadership should focus on tying all parts of the sales process to CRM; this not only helps the Sales Team be more effective, but allows complete transparency across all users. This allows others to see where they can help foster more sales for the company. Without Forecasting, how can production support you with better lead times? Without quotas and a sales process, how do you know your sales team is really saturating their territory? Without lead conversion rates, how can marketing know if their efforts are effective? Take time to create a process for your sales team and leading more effective meetings and driving accountability. Related blog: Lead a Better Sales Meeting , Forecasts in CRM Would you like to discuss the bigger picture with Infor CloudSuite CRM at your company? Connect with a Simplesoft Consultant at support@simplesoft.net
Simplesoft Solutions, Inc. is a customer relationship management (CRM) business consulting and software development firm in Cincinnati/Dayton region and offices in Cleveland, OHÂ and Charlotte, NC. We provide implementation, integration, development and training for Infor CloudSuite CRM. We have built our business on an ability to creatively adapt CRM to meet the varying needs of our customers’ businesses. We have been helping our customers develop stronger relationships with their customers through improved sales, marketing, customer service, and support processes since 1994. Comments Off on Do you know what you’re missing?
May 3rd, 2021 by Jessica Wert
![]() Using the filters in Infor CRM is a valuable tool for quickly sorting data. Did you know they are directly correlated to the group you are viewing? Filters are based off of what is in your layout…but note not ALL fields are able to become a filter. There is a way to create custom filters that is more of an advanced option that Simplesoft is happy to help with. Let’s take a look at how easy it is to adjust in a few clicks! You can edit your layout and filters within groups in each CRM entity. The ability to edit captions in the layout section of group editor is a great tool if you have customer fields you wish to rename. See all our Infor CRM Quick Tips over on our YouTube channel. Connect with a Simplesoft Consultant at 937-885-1204 or support@simplesoft.net.
Simplesoft Solutions, Inc. is a customer relationship management (CRM) business consulting and software development firm in Cincinnati/Dayton OH surrounding areas. We provide implementation, integration, development and training for Infor CRM. We have built our business on an ability to creatively adapt CRM to meet the varying needs of our customers’ businesses. We have been helping our customers develop stronger relationships with their customers through improved sales, marketing, customer service, and support processes since 1994. Comments Off on How to adjust filters with Group Layout
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