These customer relationship management (CRM) productivity solutions represent some of the most useful and requested 3rd party tools for Infor CRM SLX, including telephony integration, event management, as well as time-saving solutions to enter data more efficiently.

 

Pacejet seamlessly connects you to every part of your shipping ecosystem ensuring you get the best rate possible on every shipment, every time, with fewer clicks. For companies that need to track more than just customer relationship information, Simplesoft Solutions Inc. has created integration with Infor CRM SLX and Pacejet as a collaborative process to generate more accurate quotes that include a real-time shipping calculation.

Our 1-page Infor CRM SLX & Pacejet Shipping brochure explains the integration in more detail and focuses on the main areas below:

1. Utilizing native CRM data and built in API capabilities
2. Utilizing Pacejet inherent landing pages and utilities
3. Collaborative information ported back to the CRM deliverable quote
4. Watch Infor CRM SLX & Pacejet Shipping demo videos

 

QGate's intelli-CTi for Infor CRM SLX (formerly Saleslogix) integrates your CRM and telephone systems. Providing seamless telephony integration with Infor CRM SLX delivered in a cost effective and user friendly manner, helping you optimize your investment in Infor CRM SLX and Telephony Infrastructure. intelli-CTi for Infor CRM SLX enhances profitability through increased user efficiency and customer satisfaction.

1. This intelli-CTi solution is used by one of our customers (a Computer Services Company in Lexington, KY) to provide faster customer service.

1. intelli-CTi for Infor CRM SLX Product Overview
2. intelli-CTi Infor CRM SLX Product Overview (Windows LAN Client)
3. intelli-CTi Infor CRM SLX Product Overview (Web Client)

Why intelli-Cti:

1. Streamlined telephony activity within your business
2. Improved customer relationships, customer service and customer satisfaction
3. Improved telephone call productivity and throughput
4. Personalised telephone call interaction identify callers automatically

Paribus for Infor CRM SLX identifies matching and duplicate information within your CRM database or between different data sources.

1. Identify duplicate data within a single system (e.g., Infor CRM SLX) to ensure clean and consolidated information
2. Identify existing customers/prospects in purchased lists prior to import, combine information from multiple sources (e.g., departments or divisions) into a single system
3. Establish relationships between records from multiple systems for the purpose of systems integration or synchronization

PowerEntry for Infor CRM SLX improves the accuracy of your data entry and provides duplicate record management at point of capture, PowerEntry for Infor CRM SLX delivers simple processes so you can:

1. Capture accurate CRM duplicate-free data
2. Check for existing records on capture
3. Reduce human error in data entry
4. Improve external data capture

Simplesoft's DYMO Label Printing add-in for Infor CRM SLX provides a simple and quick method of printing address labels for individual Contacts, Leads, or Groups of either. It also supports printing return address labels automatically with each address label printed. The solution supports multiple DYMO printers including single or multiple roll configurations. Printers can be either connected locally through a USB port or networked resources using a USB print server.

1. This DYMO Label Printing for Infor CRM SLX solution is used by our customers (a Construction Company in Lexington, KY and Manufacturing Firm located in Dayton, OH ) to print on demand labels for mailings.

For companies that need to track more than just customer relationship information, TimeLinx Web, LAN and Mobile editions extend Infor CRM SLX through the entire Customer and Project lifecycle. Track your prospects from marketing campaigns to opportunity through service delivery, customer service and/or tech support. TimeLinx provides professional services functions that let you proactively manage time, expenses, projects, tasks, documents, staff resources, contracts, revenues, costs, profits, and much more.

Benefits of TimeLinx

1. Easily track billable & non-billable time and expenses for both internal and customer work
2. Schedule and complete project activities directly using the system’s calendar
3. Manage and schedule resources and activities via any browser with full visibility into consultant availability from anywhere in the world
4. For more benefits and information, please see the TimeLinx links to the right