(People Skills)At Simplesoft Solutions we provide a comprehensive approach to training. We do believe in the importance of technical skills, but at the same time encourage the continued growth of your customer-facing employees by providing professional development training to improve and grow strong business relationships.
Take a look at what some of our clients have said about our training programs:
Professional Customer ServiceThis 4 hour course is appropriate for anyone who works with customers over the phone or face to face. The content focus is on Professionalism, Communication Skills & Attitude.
Selling Inside OutThis 4 hour course is for inside sales groups and focuses on making and maintaining a personal connection with clients over the phone. It teaches a conversational style sales approach with a strong emphasis on questioning skills.
Professional Sales & ServiceThis 4 hour course, using the basics of Professional Customer Service, teaches a process for transitioning from service to sales in a conversational style over the phone.
Teaming with PurposeThe purpose of this seminar is to increase your effectiveness and reduce frustrations in working with other people so that everyone benefits - you, your colleagues, your teams, and your organization.
Enrich the Customer Experience through TeamworkHow well does your organization work together to meet the needs of customers? Do they focus on the goals of their individual department or the overall goal of gaining and keeping customers? This ½ or full day course will put the focus back where it should be in every department..... ON THE CUSTOMER!
"Infor CloudSuite CRM has given Gosiger a competitive edge in our industry and strengthened the relationship and credibility we have with our machine builders. It has simplified and streamlined the quoting process and eliminated thousands of unproductive hours from our business."